ParScooter™ : Customer
Service
Contact
Us
Your
total satisfaction is important to ParScooter. If you have questions
regarding your order or need help ordering, please call 570.815.7217.
For customer service inquiries regarding orders already placed
and or products received, please email customerservice
@ parscooter.com. Please remove the "spaces"
before and after the "@" symbol in all email addresses
on our site. Unfortunately, we need to hide our email addresses
from the spam spiders.
For
sales, fleet sales, or dealer inquiries, please email sales
@ parscooter.com.
For
media or general inquiries, please email info @ parscooter.com.
If
you experience technical problems using the website, please
email webmaster
@ parscooter.com.
Risk
Free Trial
ParScooter
offers a free 30-day, no-risk, on course trial. We could not
offer this incredible opportunity if we were not convinced that
the ParScooter is the best new golf enjoyment product on the
market. Your product must be returned with all components and
paperwork in their original, undamaged condition and packaging
for a 100% refund.
Warranty
ParScooter
guarantees that you will be 100% satisfied with the performance
and operation of your new ParScooter. Under normal operating
conditions, you will enjoy years of continuous, trouble free
usage. Besides cleaning and occasional adjustments to the components,
there is virtually no maintenance.
Please
keep a copy of your purchase receipt. An email or print of your
order confirmation showing your order number will be sufficient
in case you should need warranty service.
The
ParScooter comes with a free 1-year Limited Warranty consisting
of:
Frame
- 1-year from the date of purchase
Motor
and Electro Drive - 1-year from the date of purchase
Batteries
- 90 days from the date of purchase, life expectancy is 200-500
re-charges (golf-days)
Tires
- 90 days from the date of purchase
Hitch
- 3 year warranty
A
copy of the manufacturer's warranty is included with the owners
manual and can be viewed here.
 ParScooter
Warranty
Parts
& Battery Care
Please
email customerservice
@ parscooter.com for spare or replacement parts. Depending
upon the repair needed, you may be referred to an authorized
service center near you or you may need to return your ParScooter
for in-factory service or replacement.
Please
follow the recommended battery care procedures for recharging
and storing your battery. A copy in included with your ParScooter
and can be viewed here.
ParScooter
Battery Care
Returns
/ Return Authorization
Before
returning any items, you must obtain a return authorization
number from ParScooter by emailing the customer service department
at customerservice
@ parscooter.com. This helps us to track incoming returns
and assures proper accounting of your credit.
Shipping
The
ParScooter system will ship to you in three separate boxes direct
from three strategically located manufacturing warehouses to
save on shipping costs. Each item is shipped 99% assembled and
requires minimal time, tools, and expertise to complete the
remaining assembly. Instructions
are included with the packaging. For a limited time, the shipping
on a ParScooter is 100% FREE! Extra
batteries, battery chargers,
the ParScooter cover
and the ParScooter carrier
are optional and normal shipping and handling charges apply.
|
